Page: Privacy Policy

Privacy Policy

Welcome to Avirox. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

By accessing our website, requesting quotations, booking transport services, or purchasing products, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information from customers when they interact with our website or services. This includes:

  • Full name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Billing information
  • Payment details
  • Order history
  • Device information
  • Browser type
  • IP address

This information helps us provide professional moving and transport services efficiently.

How We Use Your Information

We use customer information for various operational and business purposes, including:

  • Processing bookings and quotations
  • Managing moving and delivery services
  • Providing customer support
  • Sending booking confirmations
  • Generating invoices automatically
  • Improving website functionality
  • Processing secure online payments
  • Preventing fraud and unauthorized activity
  • Marketing and promotional communication

We only collect information necessary for business operations and customer service improvement.

Payment Information

All online transactions are processed through secure third-party payment gateways. Sensitive payment details such as debit or credit card information are encrypted and securely handled by trusted payment providers.

Avirox does not directly store complete card details on its servers.

Cookies Policy

Our website may use cookies and tracking technologies to improve user experience. Cookies help us:

  • Remember user preferences
  • Understand website traffic
  • Improve performance
  • Analyze customer behavior
  • Personalize website content

Users may disable cookies through browser settings if desired.

Data Security

We implement appropriate security measures to protect customer information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

Although we take strong precautions, no online platform can guarantee absolute security.

Sharing Information

We do not sell customer information to third parties. However, we may share limited information with trusted service providers including:

  • Payment processors
  • Delivery teams
  • IT support providers
  • Email invoicing systems
  • Legal authorities when required by law

These third parties are required to maintain data confidentiality.

Customer Rights

Customers have the right to:

  • Request access to their data
  • Request correction of incorrect information
  • Request deletion of personal data
  • Withdraw marketing consent
  • Request data portability

All requests will be handled professionally and within reasonable timeframes.

Data Retention

We may retain customer information for operational, accounting, tax, and legal purposes. Once data is no longer necessary, it will be securely deleted.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page.

Contact Information

If you have questions regarding this Privacy Policy, please contact Avirox through the official website contact page.