At Avirox, customer satisfaction is important to us. This Refund & Cancellation Policy explains the conditions under which cancellations and refunds may be processed.
Customers may cancel bookings before the scheduled service time. Cancellation requests should be submitted as early as possible.
Cancellation charges may apply depending on:
Refunds may be approved in the following situations:
Approved refunds will be returned using the original payment method.
Refunds may not apply if:
Refund processing times may vary depending on:
Most approved refunds are processed within 5–10 business days.
Customers experiencing service-related issues should contact us within 24 hours after service completion. Supporting evidence may be requested to investigate claims properly.
If an item is damaged during transportation, customers should notify us immediately with:
Each claim will be reviewed individually.
Customers are encouraged to contact our support team before initiating payment disputes or chargebacks.
Fraudulent chargeback attempts may result in service restrictions.
We reserve the right to modify this policy at any time without prior notice.
For cancellation or refund requests, customers can contact Avirox through the website support page or official customer service channels.
